Shipping

** Shipping Carriers are NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. **
Online operations are running normally & stores are accepting phone orders, though shipping carriers may be experiencing some delays. Please allow extra shipping time for your orders.

Shipping Options

We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

under 1 lb    = $7
1-2.5 lbs      = $10
3-4 lbs    = $14
4-6 lbs       = $17
6-8 lbs         = $21
8-10 lbs       = $25
10-12 lbs     = $28
12-18 lbs     = $33
18+ lbs        = $38

We no longer offer USPS Express Mail shipping.

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

International Shipping Options and Rates

**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**

UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.

Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.

**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**

Shipping Phone Orders & In-Store Purchases

Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.