** All shipping carriers are experiencing increased delays since the start of the holiday shopping season. Delivery times are not guaranteed. **
// COVID-19 UPDATE //
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
We now automatically add Route+ Shipping Insurance!
Shipping OptionsWe process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or FedEx. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via FedEx Ground/Home Delivery with tracking. Delivery times are not guaranteed.
under 1 lb = $6
1-2.5 lbs = $8
3 -4 lbs = $12
4-6 lbs = $15
6-8 lbs = $19
8-10 lbs = $23
10-12 lbs = $26
12-18 lbs = $30
18+ lbs = $35
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**
Shipping Phone Orders & In-Store PurchasesPhone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.