Shipping
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.
Most orders ship the same day or the next business day. Please allow up to 3 business days for processing around the holiday times or in other rare cases.
Most orders ship the same day or the next business day. Please allow up to 3 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Shipping times for USPS Priority Mail are typically 2-3 days, and UPS Ground typically takes 2-5 days. All shipments come with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb = $71-2.5 lbs = $10
3-4 lbs = $14
4-6 lbs = $17
6-8 lbs = $21
8-10 lbs = $25
10-12 lbs = $28
12-18 lbs = $33
18+ lbs = $38
We no longer offer USPS Express Mail shipping.
Local Pickup at Nashville- West End
NOTICE: Due to moving out of the Nashville location, we can NO LONGER OFFER LOCAL PICKUP options.
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.
Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.
**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**
Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via UPS Ground. Prices may vary from online orders, due to volume discounts and additional carrier options that are not available to our physical stores.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
