6 products
Y/Project Neon Green Lace-Up Straps Pointed-Toe Ankle Boots
Regular price
$1,205.00
Sale price
$362.00
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Returning an In-Store Purchase or Phone Order
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
under 1 lb   = $6
1-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
Save 69%
Retail price: $1,205
1st UAL Price: $362
- Y/Project ankle boots
- Crafted in a fluorescent shiny neon green/yellow vinyl
- Features a green strappy lace-up front designÂ
- Straps can be tied to the front or wrapped around ankle & tied at back
- Pointed toes
- Rear-zipper fastening with matching neon hardware
- Includes a dustbag
- Structured mid-height heel, approx. 2 7/8"
*NOTE: Vinyl has peeled a little at the back of right heel
Made in Italy
Material: Upper - PVC Vinyl; Lining - Vinyl & Leather; Outsoles - 100% Leather
Style: Pointed Toe Bootie With Straps
Color: Yellow
Comes in original box
A quick note about our shoes: All shoes come from a retail sales floor and may have been tried on. They can occasionally have some light marks or stickers/sticker residue on the outsoles, and often times factory packaging may be disturbed or boxes can have some damage.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Route+ Shipping Insurance is automatically added to all orders in the cart. If you chose to remove the Route+ Shipping Insurance, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Â
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Â
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an emailÂ
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Â
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
** All shipping carriers are experiencing increased delays since the start of the holiday shopping season. Delivery times are not guaranteed. **
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Â
We now automatically add Route+ Shipping Insurance!
We've partnered with Route+ to provide premium package protection. When you purchase Route+, your package is 100% covered in the event that it is lost, stolen, or damaged. Route+ is a 3rd party service separate from UAL that specializes in package insurance & makes it quick & easy to file a claim. No more waiting on USPS to investigate before a claim is paid. The typical cost is about 1-2% of your order.
*Route is automatically added to all orders in the cart. If you de-select Route to remove it from your order, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
Purchased Route+ and need to file a claim? File a claim here
Learn more about Route+ here
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or FedEx. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via FedEx Ground/Home Delivery with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb   = $61-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
We no longer offer USPS Express Mail shipping.
Â
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.
Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.
**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Reike Nen White Leather Wave Stitch Ankle Boots
Regular price
$490.00
Sale price
$147.00
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Returning an In-Store Purchase or Phone Order
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
under 1 lb   = $6
1-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
Save 70%
Retail price: $490
1st UAL Price: $147
- Reike Nen Wave Stitch ankle boots
- Crafted with a white sheepskin leather upper
- White stitch-trimmed edging details
- Asymmetrical rim with a plunging front ankle
- Western-inspired silhouette
- Pointed toes
- Pull tabs at back with gold-toned hardware
- Concealed inner-side zip-fastening with black hardware
- Includes a dustbag
- Mid-height stacked heel, approx. 2 1/2"
Made in South Korea
Material: Upper - 100% Sheep Leather; Lining - Pig Leather & Latex; Outsoles - Rubber
Style: Wave Stitch Boots
Color: Ivory
Comes in original box
A quick note about our shoes: All shoes come from a retail sales floor and may have been tried on. They can occasionally have some light marks or stickers/sticker residue on the outsoles, and often times factory packaging may be disturbed or boxes can have some damage.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Route+ Shipping Insurance is automatically added to all orders in the cart. If you chose to remove the Route+ Shipping Insurance, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Â
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Â
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an emailÂ
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Â
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
** All shipping carriers are experiencing increased delays since the start of the holiday shopping season. Delivery times are not guaranteed. **
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Â
We now automatically add Route+ Shipping Insurance!
We've partnered with Route+ to provide premium package protection. When you purchase Route+, your package is 100% covered in the event that it is lost, stolen, or damaged. Route+ is a 3rd party service separate from UAL that specializes in package insurance & makes it quick & easy to file a claim. No more waiting on USPS to investigate before a claim is paid. The typical cost is about 1-2% of your order.
*Route is automatically added to all orders in the cart. If you de-select Route to remove it from your order, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
Purchased Route+ and need to file a claim? File a claim here
Learn more about Route+ here
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or FedEx. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via FedEx Ground/Home Delivery with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb   = $61-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
We no longer offer USPS Express Mail shipping.
Â
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.
Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.
**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Acne Studios Beau Silver Crinkled Leather Boots
Regular price
$800.00
Sale price
$240.00
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Returning an In-Store Purchase or Phone Order
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
under 1 lb   = $6
1-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
Save 70%
Retail price: $800
1st UAL Price: $240
- Acne Studios Beau boots
- Crinkled, textured leather upper
- Shiny, metallic silver
- Contrasting white crinkled leather heel
- Pointy toes
- Inner side-zip fastening with three zippers & silver-toned hardware
- Includes two dustbags
- Mid-height heel, 2 3/4"
Made in Italy
Material: Upper, Lining & Outsoles - 100% Leather
Style: Beau
Color: Silver
Comes in original box
A quick note about our shoes: All shoes come from a retail sales floor and may have been tried on. They can occasionally have some light marks or stickers/sticker residue on the outsoles, and often times factory packaging may be disturbed or boxes can have some damage.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Route+ Shipping Insurance is automatically added to all orders in the cart. If you chose to remove the Route+ Shipping Insurance, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Â
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Â
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an emailÂ
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Â
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
** All shipping carriers are experiencing increased delays since the start of the holiday shopping season. Delivery times are not guaranteed. **
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Â
We now automatically add Route+ Shipping Insurance!
We've partnered with Route+ to provide premium package protection. When you purchase Route+, your package is 100% covered in the event that it is lost, stolen, or damaged. Route+ is a 3rd party service separate from UAL that specializes in package insurance & makes it quick & easy to file a claim. No more waiting on USPS to investigate before a claim is paid. The typical cost is about 1-2% of your order.
*Route is automatically added to all orders in the cart. If you de-select Route to remove it from your order, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
Purchased Route+ and need to file a claim? File a claim here
Learn more about Route+ here
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or FedEx. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via FedEx Ground/Home Delivery with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb   = $61-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
We no longer offer USPS Express Mail shipping.
Â
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.
Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.
**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Rejina Pyo Yuki Brown Leather Patchwork Ankle Boots
Regular price
$798.00
Sale price
$240.00
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Returning an In-Store Purchase or Phone Order
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
under 1 lb   = $6
1-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
Save 69%
Retail price: $798
1st UAL Price: $240
- Rejina Pyo Yuki ankle boots
- Patchwork design with brown leather panels in different shades
- Contrasting patent leather & smooth leather panels
- Wooden sculptural heel
- Squared-off toes
- Concealed side-zipper fastening on inner side
- Includes a dustbag
- Sculpted heel, approx. 2 1/2"
Made in Portugal
Material: Upper & Outsoles - 100% Cow Leather; Lining - 100% Goatskin Leather
Style: Yuki Boot
Color: Upper - Brown Multi; Heel - Honey Satin
Comes in original box
A quick note about our shoes: All shoes come from a retail sales floor and may have been tried on. They can occasionally have some light marks or stickers/sticker residue on the outsoles, and often times factory packaging may be disturbed or boxes can have some damage.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Route+ Shipping Insurance is automatically added to all orders in the cart. If you chose to remove the Route+ Shipping Insurance, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Â
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Â
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an emailÂ
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Â
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
** All shipping carriers are experiencing increased delays since the start of the holiday shopping season. Delivery times are not guaranteed. **
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Â
We now automatically add Route+ Shipping Insurance!
We've partnered with Route+ to provide premium package protection. When you purchase Route+, your package is 100% covered in the event that it is lost, stolen, or damaged. Route+ is a 3rd party service separate from UAL that specializes in package insurance & makes it quick & easy to file a claim. No more waiting on USPS to investigate before a claim is paid. The typical cost is about 1-2% of your order.
*Route is automatically added to all orders in the cart. If you de-select Route to remove it from your order, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
Purchased Route+ and need to file a claim? File a claim here
Learn more about Route+ here
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or FedEx. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via FedEx Ground/Home Delivery with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb   = $61-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
We no longer offer USPS Express Mail shipping.
Â
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.
Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.
**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
1017 ALYX 9SM Black Knitted Hiking Sock Boots
Regular price
$593.00
Sale price
$125.00
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Returning an In-Store Purchase or Phone Order
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
under 1 lb   = $6
1-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
Save 78%
Retail price: $593Â
1st UAL Price: $178
- 1017 ALYX 9SM knitted hiking boots
- Knitted black polyamide
- Sock-style silhouette
- Slip-on style
- Embroidered white logo on inner side
- Tonal suede embellishment at heels
- Vibram rubber tread sole
- Chunky sole, approx. 1 3/4"
Made in Italy
Material: Upper - 100% Polyamide; Lining - Polyamide & Leather; Outsoles - RubberÂ
Style: Knitted Hiking Boot
Color: Black
Comes in original box
A quick note about our shoes: All shoes come from a retail sales floor and may have been tried on. They can occasionally have some light marks or stickers/sticker residue on the outsoles, and often times factory packaging may be disturbed or boxes can have some damage.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Route+ Shipping Insurance is automatically added to all orders in the cart. If you chose to remove the Route+ Shipping Insurance, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Â
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Â
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an emailÂ
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Â
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
** All shipping carriers are experiencing increased delays since the start of the holiday shopping season. Delivery times are not guaranteed. **
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Â
We now automatically add Route+ Shipping Insurance!
We've partnered with Route+ to provide premium package protection. When you purchase Route+, your package is 100% covered in the event that it is lost, stolen, or damaged. Route+ is a 3rd party service separate from UAL that specializes in package insurance & makes it quick & easy to file a claim. No more waiting on USPS to investigate before a claim is paid. The typical cost is about 1-2% of your order.
*Route is automatically added to all orders in the cart. If you de-select Route to remove it from your order, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
Purchased Route+ and need to file a claim? File a claim here
Learn more about Route+ here
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or FedEx. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via FedEx Ground/Home Delivery with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb   = $61-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
We no longer offer USPS Express Mail shipping.
Â
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.
Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.
**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
By Far Ellen Ankle Boots in Black Suede
Regular price
$615.00
Sale price
$93.00
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Returning an In-Store Purchase or Phone Order
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
under 1 lb   = $6
1-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
Save 84%
Retail price: $615
1st UAL Price: $185
- By Far Ellen ankle boots
- Black calfskin suede
- Zip fastening along inner side
- Square toes
- Includes a dustbag
- Stacked block heel, 3"
Made in Portugal
Material: 100% Leather
Style: Ellen
Color: Black
Comes in original box
Â
A quick note about our shoes: All shoes come from a retail sales floor and may have been tried on. They can occasionally have some light marks or stickers/sticker residue on the outsoles, and often times factory packaging may be disturbed or boxes can have some damage.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Route+ Shipping Insurance is automatically added to all orders in the cart. If you chose to remove the Route+ Shipping Insurance, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Â
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Please follow updates on social media @shopUAL
Â
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an emailÂ
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Â
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
** All shipping carriers are experiencing increased delays since the start of the holiday shopping season. Delivery times are not guaranteed. **
// COVID-19 UPDATE //
* All locations are now open with limited hours *
Stores have limits on the number of customers allowed at one time. We ask all employees and shoppers to wear a mask while in the store. A limited amount of masks are available, but we encourage you to bring your own to ensure you will be able to shop. UAL staff are taking extra precautions when it comes to cleaning and sanitizing the stores frequently.
---
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
** USPS is NOT collecting signatures in many areas due to COVID, so deliveries may not require a signature. You should purchase the Route shipping insurance if theft may be an issue at your home. **
---
Online store operations (shipping, returns, response time) may be delayed. Many shipping carriers are also experiencing their own delays with delivery times. We are making every effort to keep things running smoothly while also considering the safety of our employees.
Â
We now automatically add Route+ Shipping Insurance!
We've partnered with Route+ to provide premium package protection. When you purchase Route+, your package is 100% covered in the event that it is lost, stolen, or damaged. Route+ is a 3rd party service separate from UAL that specializes in package insurance & makes it quick & easy to file a claim. No more waiting on USPS to investigate before a claim is paid. The typical cost is about 1-2% of your order.
*Route is automatically added to all orders in the cart. If you de-select Route to remove it from your order, UAL will not be held responsible if your shipment is lost, damaged, or stolen.
Purchased Route+ and need to file a claim? File a claim here
Learn more about Route+ here
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS or FedEx. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via FedEx Ground/Home Delivery with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb   = $61-2.5 lbs     = $8
3 -4 lbs     = $12
4-6 lbs      = $15
6-8 lbs        = $19
8-10 lbs      = $23
10-12 lbs    = $26
12-18 lbs    = $30
18+ lbs       = $35
We no longer offer USPS Express Mail shipping.
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Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**UAL will ship to most countries via USPS Priority Mail. We NO LONGER offer USPS First Class Mail to Canada because it is not traceable in cases of missing or delayed packages.
Prices vary by country and total order weight. You can see the shipping cost by adding or removing items from your cart and entering your address at checkout. The shipping price will display before you submit your payment. Please Contact Us if you have questions about international shipping.
**Some countries may require the payment of extra customs duties or taxes. This is NOT included in the shipping cost shown on our checkout page. Please check with your countries' customs office to see if these charges may apply to your UAL purchase.**
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
