Personal Styling with UAL!
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Shop the Latest
View allTibi Techy Twill Knit Sleeve Lapel Blazer
Retail price: $895
1st UAL Price: $269
- Tibi Techy Twill Knit Sleeve Lapel Blazer
- Cut from 100% recycled Japanese fabric
- Tech finish that provides more movement and comfortability
- Silver hardware on lapel
- Knit Sleeves
- Two front pockets
- Size 4 measures 34" bust, 32" waist, unstretched
Material: 100% Polyester; Combo; 100% Wool; Lining; 60% Cupro, 40% Cotton.
Style: Blazer
Color: Black & Navy
Care: Dry Clean
Hang tag included
*Jewelry, Swimwear, & Intimates are FINAL SALE.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an email
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
Online operations are running normally & stores are accepting phone orders, though shipping carriers may be experiencing some delays. Please allow extra shipping time for your orders.
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb = $71-2.5 lbs = $10
3-4 lbs = $14
4-6 lbs = $17
6-8 lbs = $21
8-10 lbs = $25
10-12 lbs = $28
12-18 lbs = $33
18+ lbs = $38
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Marni Oversized Cardigan
Retail price: $850
1st UAL Price: $255
- Marni Oversized Cardigan
- Contrasting placket
- Ribbed v-neck
- Front button placket
- Ribbed hem and cuffs
- Knitted style
- Oversized fit
- Two front pockets
- Size IT 40/ US 4 measures 31" bust, 29" waist, unstretched
Made in Italy
Material: 89% Cotton, 11% Nylon
Style: Cardigan
Color: Black & Cobalt
Care: Dry Clean
Hang tag included
*Jewelry, Swimwear, & Intimates are FINAL SALE.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an email
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
Online operations are running normally & stores are accepting phone orders, though shipping carriers may be experiencing some delays. Please allow extra shipping time for your orders.
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb = $71-2.5 lbs = $10
3-4 lbs = $14
4-6 lbs = $17
6-8 lbs = $21
8-10 lbs = $25
10-12 lbs = $28
12-18 lbs = $33
18+ lbs = $38
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Anna Quan Valentina Belted Dress
Retail price: $695
1st UAL Price: $209
- Anna Quan dress
- Belted dress
- Side tie fastening
- Classic lapels
- Long sleeves
- Mini dress
- Mid-weight
- Linen-blend
- Lightly padded shoulders
- Wrap front
- Size AU 10/ US 6 measures 38" bust, 34" waist
Made in China
Material: 90% Polyester, 10% Elastane; Lining 100% Polyester
Style: Dress
Color: Latte
Care: Dry clean only
Hang tag included
*Jewelry, Swimwear, & Intimates are FINAL SALE.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an email
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
Online operations are running normally & stores are accepting phone orders, though shipping carriers may be experiencing some delays. Please allow extra shipping time for your orders.
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb = $71-2.5 lbs = $10
3-4 lbs = $14
4-6 lbs = $17
6-8 lbs = $21
8-10 lbs = $25
10-12 lbs = $28
12-18 lbs = $33
18+ lbs = $38
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Sacai Tweed Jacket
Retail price: $1875
1st UAL Price: $563
- Sacai Tweed Jacket
- Stand collar with metal snaps
- Long sleeves
- Faux leather tie belt at waist
- Side grommets
- Fringe trim with a futuristic stand collar
- Four front pockets
- Size IT 38/ US 2 measures 31" bust, 29" waist, unstretched
Made in Japan
Material: 55% Polyester, 30% Cotton, 15% Wool; Lining: 100% Cupro; Attached Parts; 100% Polyester, 100% Cotton
Style: Jacket
Color: Black & White
Care: Dry Clean
Hang tag included
*Jewelry, Swimwear, & Intimates are FINAL SALE.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an email
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
Online operations are running normally & stores are accepting phone orders, though shipping carriers may be experiencing some delays. Please allow extra shipping time for your orders.
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb = $71-2.5 lbs = $10
3-4 lbs = $14
4-6 lbs = $17
6-8 lbs = $21
8-10 lbs = $25
10-12 lbs = $28
12-18 lbs = $33
18+ lbs = $38
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Tibi Ultra Suede Sculpted Sleeve Shift Dress
Retail price: $452
1st UAL Price: $136
- Tibi dress
- Suede fabric
- Front seam
- Mini dress cut
- V neck
- 3/4 sleeves
- Exposed zip at back
- Size 2 measures 36" bust, 34" waist
Made in China
Material: 90% Polyester, 10% Elastane; Lining 100% Polyester
Style: Dress
Color: Brown
Care: Machine wash cold
Hang tag included
*Jewelry, Swimwear, & Intimates are FINAL SALE.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
UAL Size Conversion Charts
Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
Return Rules
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-6 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- Items may be marked that they are returnable for STORE CREDIT only, and that credit comes in the form of an electronic gift card which can be used for future online purchases and can not be used in-store
- If you have any trouble, please use the chat feature or send an email
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 6 business days, and will not include the original shipping cost that you paid.
Return Restrictions
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 10 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
Online operations are running normally & stores are accepting phone orders, though shipping carriers may be experiencing some delays. Please allow extra shipping time for your orders.
Shipping Options
We process orders Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, on weekends, or on holidays will begin processing the next business day.Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.
Shipping prices:
under 1 lb = $71-2.5 lbs = $10
3-4 lbs = $14
4-6 lbs = $17
6-8 lbs = $21
8-10 lbs = $25
10-12 lbs = $28
12-18 lbs = $33
18+ lbs = $38
Local Pickup at Nashville- West End
Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203
International Shipping Options and Rates
**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**Shipping Phone Orders & In-Store Purchases
Phone orders and in-store purchases needing to be shipped will be sent via FedEx. Prices will vary from online orders, which typically ship USPS.We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.
Follow us @shopUAL
Tag us #shopUAL
As liquidators, our quantities can be limited. We often only receive 1 of any piece, so if you like something, buy it! Chances are, we will not see it again.
All 9 store locations, including the online shop, will have a different assortment. Any UAL store can take orders over the phone and will ship to you. We are also now offering FREE Personal Styling with some of our best stylists. Book your appointment today!
#shopUAL #myUAL
