Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203

Return Restrictions

1. Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
2. Returns not shipped within 2 days of return approval will be denied
3. Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
4. Garments not in their original bags (if applicable) will not be accepted.
5. Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
6. Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
   
7. Due to our ever-changing inventory, exchanges are not available for online orders.
8. Shipping and handling costs are non-refundable, unless the merchandise is defective.
9. Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
10. Other restrictions may apply.

Returning an In-Store Purchase or Phone Order

• In store purchases may be returned within 7 days of purchase to any UAL store location.
• Orders placed over the phone can be returned to the store within 14 days of purchase.
• Return for store credit or exchange only- no refunds.
• In-store issued credit can not be used online.
• Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
• Items marked "SSS" or "as-is" on tag are also final sale.
• See store for further details and full return policy.

Shipping Options

Domestic Shipping Options and Rates

UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.

Shipping prices:

Local Pickup at Nashville- West End

Save on shipping by picking up your order at our Nashville- West End location. Orders can not be picked up at any other location. Your shipping address must be in Tennessee in order to see the local pickup option at checkout. Please have valid photo ID when picking up your order. If you will have someone else picking up your order, please include their name in the shipping information or within the order notes.
You will receive a fulfillment email once your order is ready for pickup. Orders placed on non-business days may not be available for pickup until the following business day.
You may pick up your order here: 2918 West End Ave., Nashville, TN 37203