Oscar de la Renta One-Shoulder Drape-Design Gown in Blue

Because sizing and cut will vary between brands, please use these charts as a general guide. If you are between sizes or need assistance selecting the proper size, please contact Customer Service.

Holiday Returns

We offer an extended returns policy for gifts purchased during the holiday season. All orders placed November 18, 2024 through Christmas Eve (December 24, 2024) may be returned for STORE CREDIT until January 5, 2024.
Please use the returns portal to submit your online return. Final sale items are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Returns submitted within 14 days of order date can still be refunded to the original form of payment (restocking fees apply). Other Rules and Restrictions apply, as usual.

START YOUR RETURN

NEW POLICY: Returning eligible items for a refund will now come with a 7% restocking fee. Choose online store credit to avoid this fee. Return label costs may apply.

Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.

Returning Your Online Order

• Returns must be requested within 14 days of your order date
• Returns selecting the refund option will be subject to a 7% restocking fee (choose store credit/gift card to avoid this fee)
• Online store credit can only be used for online orders & can not be used through our physical stores
• All returns must be requested through online portal below
• Once approved, returns must be shipped within 2 days
• International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
• PLEASE NOTE: customs forms must be filled out properly to declare "Returned goods". If we are charged import duties/customs fees, that amount will be deducted from you refund or credit amount.
• International returns may have processing delays to ensure there were no duties/fees billed at customs
• Refunds are processed within 1-5 business days after receiving the item(s) back
• Return shipping cost will be deducted from your refund (varies by order)
• Original shipping will not be refunded
• Item must be in the same condition that it was received, including any packaging
• All tags must be attached & invoice or receipt included
• Shoes must have box and packaging as they were sent
• Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
• If you have any trouble, please use the chat feature or send an email 

To return in-store, simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 1-5 business days, and will not include the original shipping cost that you paid.

START YOUR RETURN