Ulla Johnson Lydia Raffia Heel in Terracotta
Retail price: $525
1st UAL Price: $158
- Ulla Johnson Women's Heel
- Slip on Style
- Open Toe
- Square Toe
- Thong Style Strap
- Adjustable Ankle Woven Strap
- Gold Tone Hardware
- Stiletto Heel
- Other Upper
- Leather Insole
- Leather Outer
- Heel Measures Approx. 3.5"
Made in China
Material: Leather, Other
Style: Lydia Sandal
Comes in Original Box & Dust Bag
A quick note about our shoes: All shoes come from a retail sales floor and may have been tried on. They can occasionally have some light marks or stickers/sticker residue on the outsoles, and often times factory packaging may be disturbed or boxes can have some damage.
*Jewelry, Swimwear, & Intimates are FINAL SALE.
*Color may appear slightly different from images as screen resolutions will vary. Please reach out if you have questions.
Please use the returns portal to submit your online return. Items marked final sale are excluded from any returns or exchange. Shipping is not refunded and return shipping is deducted from the refund amount. Other Rules and Restrictions apply, as usual. See below for additional return rules.
- Returns must be requested within 14 days of your order date
- All returns must be requested through online portal below
- Once approved, returns must be shipped within 2 days
- International customers should mail returns back, at their expense, using their preferred shipping method (we can not issue USPS return labels from other countries)
- Refunds are processed within 1-7 business days after receiving the item(s) back
- Return shipping cost will be deducted from your refund (varies by order)
- Original shipping will not be refunded
- Item must be in the same condition that it was received, including any packaging
- All tags must be attached & invoice or receipt included
- Shoes must have box and packaging as they were sent
- Final Sale items can not be returned and include: jewelry, intimates, swimwear, beauty, items specifically marked "Final Sale"
- If you have any trouble, please use the chat feature or send an email
- See below for detail on returning IN-STORE purchases
In-store returns are FREE! Simply drop your return off at your local UAL store, after initiating through the online form, and avoid the return shipping cost. Please be sure to include the receipt for your purchase. Returns without a return request number or a receipt will not be accepted. Refunds are processed online within 7 business days, and will not include the original shipping cost that you paid.
- Returns requested (1) more than 14 days after your order date, or (2) without a receipt are not eligible for return.
- Returns not shipped within 2 days of return approval will be denied
- Merchandise that is used or worn, or missing any tags, will not be accepted for refund or credit.
- Garments not in their original bags (if applicable) will not be accepted.
- Shoes returned without the box will not be accepted. Shoes shipped without a shipping box will be refused (E.g. If you only wrap the shoe box with brown paper, or tape the box closed with no paper wrapping).
- Jewelry, intimates, swimwear, and beauty products cannot be returned and are always FINAL SALE. Other items may be specifically marked as "Final Sale".
- Due to our ever-changing inventory, exchanges are not available for online orders.
- Shipping and handling costs are non-refundable, unless the merchandise is defective.
- Unfortunately, many retailers are subject to fraudulent return activity. Returns may also be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
- Other restrictions may apply.
Returning an In-Store Purchase or Phone Order
- In store purchases may be returned within 7 days of purchase to any UAL store location.
- Orders placed over the phone can be returned to the store within 14 days of purchase.
- Return for store credit or exchange only- no refunds.
- In-store issued credit can not be used online.
- Jewelry, Swimwear, Beauty Products, and Intimates are final sale.
- Items marked "SSS" or "as-is" on tag are also final sale.
- See store for further details and full return policy.
Most orders ship the same day or the next business day. Please allow up to 2 business days for processing around the holiday times or in other rare cases.
Domestic Shipping Options and Rates
UAL offers expedited shipping with tracking through USPS, FedEx, or UPS. Shipping prices are a fixed rate and based on the total weight of your order. High-value orders may require signature upon delivery.
Most orders ship via USPS Priority Mail or FedEx Express, however extra large or heavy packages, or those traveling farther, may be shipped via UPS Ground with tracking. Delivery times are not guaranteed.
under 1 lb = $7
1-2.5 lbs = $10
3-4 lbs = $14
4-6 lbs = $17
6-8 lbs = $21
8-10 lbs = $25
10-12 lbs = $28
12-18 lbs = $33
18+ lbs = $38
Local Pickup at Nashville- West End
NOTICE: Due to moving out of the Nashville location, we can NO LONGER OFFER LOCAL PICKUP options.
International Shipping Options and Rates**NOTE: International shipping has seen increased delays since the pandemic. Please expect longer shipping times. In some cases, packages have taken 2 months or more.**
Shipping Phone Orders & In-Store PurchasesPhone orders and in-store purchases needing to be shipped will be sent via UPS Ground. Prices may vary from online orders, due to volume discounts and additional carrier options that are not available to our physical stores.
We reserve the right to change our shipping prices as needed. Signature may be added to any order at the discretion of the shipper.